Office Head

1) To meet the revenue targets for the Branch.
2) To track the productivity measures as per the GPA : Premium per agent , case rate , persistency, Paid cases per agent , CSG, Calls , Retention Rate and annual WFYPstandards.
3) To identify ,interview and select new Agency Development Managers.
4) Conduct weekly performance review (PRP) for ADMs.
5) To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis .
6) Maximise Profitability by utilizing Protection Sales and Cross-Sell.
7) Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success.
8) Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards.
9) To ensure that all FLS and Agents under supervision perform as per the company?s rules and regulations.
10) Taking care of Customer parameters in the shape of 13 th & 25 th month persistency.
11) Taking care of MTD Active agent Manmonths.