Office Head

Facilitate creation of effective distribution of officer rakshak as per yearly goal sheet.
To meet the revenue targets for the Defence Unit.
To track the productivity measures as per the GPA : Premium per agent , case rate , persistency, Paid cases per agent , YTD appointments , Retention Rate and annual FYP standards.
To identify ,interview and select new Rakshak managers.
Adhere to Rakshak Manager linked sales and service standards.
Conduct weekly performance review (PRP) for Rakshak managers.
To ensure retention of Rakshak Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
To conduct regular Audits on Defence Activities.
Help Rakshak Managers in maximizing business from a given Defence Unit/Establishment.
Supervise the activity plan of Rakshak managers, officer rakshaks & agents to ensure that these are fulfilled as per the desired standards.
To ensure that all Rakshak managers, officer rakshaks and Agents under supervision perform as per the companys rules and regulations.